SkillLift
EDUCATION
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This policy explains how refunds and cancellations work for SkillLift Education courses. It should be read alongside our Terms & Conditions.
Because SkillLift courses give you immediate access to live sessions, recorded lessons, and LMS materials, course fees are generally non-refundable once your course has started — whether or not you go on to complete it.
If you need to cancel before your course begins, please contact us as soon as possible. We'll do our best to work with you — for example, by moving you to a later batch — but refunds are not guaranteed and are considered on a case-by-case basis.
Once enrolled, your registration cannot be transferred to another person in exchange for a refund. In some cases, you may be able to change which course you're enrolled in — contact our team to discuss what's possible for your situation.
If a technical problem on our platform genuinely prevents you from accessing your course and we're unable to resolve it within a reasonable time, contact us — we'll work with you to find a fair solution.
Where a split-payment arrangement has been agreed with our team, the same non-refundable principle applies to instalments already paid once your course has started.
Email info@skilllift.lk with your name, the course you enrolled in, and the reason for your request. We aim to respond within a few business days.
For any questions about this policy, reach us at info@skilllift.lk, +94 71 968 0690 (Sri Lanka), or +64 20 454 8250 (New Zealand).